Refund and Returns Policy

Aspire Technology Solutions > Refund and Returns Policy

Thank you for buying our courses. We ensure that our users have a rewarding experience while they discover, assess, and purchase our courses, whether it is an instructor-led or self-paced training.
As with any online purchase experience, there are terms and conditions that govern our Refund Policy. When you buy a training course from us, you agree to our Privacy Policy, Terms of Use and Refund Policy.

For Self Learning:

To qualify for a refund, you must:

submit your return request within 7 days of purchasing a course once that is passed you not eleigble for the return.
have consumed less than 25% of the video-learning content
and not requested any exam voucher or kit.

Any refund request failing to meet any of the requirements will not be accepted and no refund will be provided.

For Instructor Training:

To qualify for a refund, you must:

submit your return request within 7 days of purchasing your course once that is passed you not eleigble for the return.
have consumed less than 25% of the video-learning content
have not attended more than one (1) live online class
and not requested any exam voucher or kit

Any refund request failing to meet all of these requirements will not be accepted and no refund will be provided.

Cancellation & Refunds:

We reserve the right to reschedule/cancel a class/session due to any unavoidable circumstances, or change the location of a class [if applicable]. To qualify for a refund, you must:

not have attended any classes
submit your return request within 7 days of purchasing a course
If approved, Refund will be credited into your registered bank account within 5-7 working days.

Refund request can be initiated in two ways

From my orders section, by clicking on “Initiate Refund” for the relevant course. This will work when item purchase-quantity is one.
In case item purchase-quantity is more than one, please reach out to our support team through our Help & Support section on the website.

Refunds: Duplicate payment